# 出現交易失敗的提示，我該怎麼辦？

若不幸出現交易失敗的提示，為確保不耽誤您寶貴的時間，站上人員將協助您留下會員資料及聯絡方式，後續由 Autopass 客服協助您完成請款。


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.mochipay.xyz/payment-1/refueling/payment-failed.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.