# 如果沒有跳出扣款通知，我該怎麼辦？

請您開啟所屬通路的 APP 後稍作等待，若持續未彈出扣款通知（如下圖），站上人員將協助您留下會員資料及聯絡方式，站上人員會回報 Autopass 客服協助您的請退款。


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.mochipay.xyz/payment-1/refueling/unavailable.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.